Privacy Policy – ji58 Casino

1 Introduction

ji58 Casino ("ji58," "we," "us," "our") operates the online gaming platform accessible at ji58.cam. As part of operating this platform for Filipino players and other users, ji58 collects and processes personal information in order to provide gaming services, process payments, verify identity, comply with legal obligations, and improve the overall player experience.

This Privacy Policy is issued in accordance with applicable data protection and privacy legislation. It applies to all personal data collected from visitors to ji58.cam, registered players, and individuals who contact ji58 through any channel, including live chat, email, or social media.

This Policy should be read together with ji58's Terms & Conditions (/terms-conditions) and Responsible Gaming Policy (/responsible-gaming), both of which are incorporated herein by reference. Capitalized terms not defined in this Policy carry the meanings given to them in the Terms & Conditions.

2 Data Controller

For the purposes of applicable data protection law, ji58 Casino is the data controller responsible for the personal information collected and processed through the ji58.cam platform. As data controller, ji58 determines the purposes for which and the means by which personal data is processed.

All data protection inquiries, access requests, correction requests, erasure requests, and complaints should be directed to the contact details above. ji58 commits to responding to all data-related requests within thirty (30) calendar days of receipt.

3 Personal Data We Collect

ji58 collects the following categories of personal data, depending on your interaction with the platform:

3.1 Identity and Contact Data

• Full legal name as it appears on government-issued identification;
• Date of birth;
• Residential address (barangay, city, province, ZIP code);
• Mobile phone number (Philippine format preferred, e.g., +63 9XX XXX XXXX);
• Email address;
• Nationality.

3.2 Verification and KYC Data

• Government-issued photo identification (Philippine National ID, Passport, Driver's License, UMID, SSS ID, Voter's ID, PhilHealth ID, or Postal ID);
• Proof of address documents (utility bills, bank statements, or barangay certificates dated within three months);
• Selfie photographs submitted for identity verification purposes;
• Payment method ownership verification documents.

3.3 Financial and Transaction Data

• GCash account number or registered mobile number;
• PayMaya account details;
• Bank account details for BPI, BDO, Metrobank, or InstaPay transactions (account name and number only);
• Deposit and withdrawal history, amounts, timestamps, and payment method used;
• Wallet balance information.

3.4 Gaming and Behavioral Data

• Game session history including games played, wager amounts, win/loss outcomes, and session duration;
• Bonus claims, wagering progress, and promotion participation history;
• VIP tier status and loyalty point balance;
• Self-imposed limits (deposit limits, session limits, loss limits) set via Account Settings.

3.5 Technical and Device Data

• IP address at time of login and during sessions;
• Device type, operating system, and browser version;
• Mobile network carrier (where applicable);
• Cookie identifiers and session tokens;
• Platform access timestamps and session duration logs.

3.6 Communications Data

• Records of live chat conversations with ji58 customer support;
• Email correspondence with ji58 support or compliance teams;
• Complaint submissions and their resolution outcomes;
• Opt-in/opt-out records for marketing communications.

4 How We Collect Personal Data

ji58 collects personal data through the following channels and mechanisms:

4.1 Direct Collection

Information you provide directly to ji58 when you register an account, complete KYC verification, make a deposit, request a withdrawal, contact customer support, participate in a promotion, or update your account settings.

4.2 Automated Collection

Technical and behavioral data collected automatically when you access and use the ji58 platform, including through browser cookies, session tracking, server logs, and analytics tools. This data is collected whether or not you are a registered and logged-in user.

4.3 Third-Party Sources

ji58 may receive personal data from third-party identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay), fraud detection services, and gaming software providers where such data is relevant to operating the Platform or fulfilling legal obligations. Data received from third parties is handled in accordance with this Policy.

5 Purposes of Processing

ji58 processes your personal data for the following purposes:

6 Legal Basis for Processing

ji58 processes your personal data on the following legal bases, depending on the purpose of processing:

• Contract performance: Processing necessary to create and maintain your ji58 account, deliver gaming services, and process deposits and withdrawals under the Terms & Conditions you have accepted.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML) legislation, age verification requirements, tax reporting obligations, and regulatory directions from gaming authorities.
• Legitimate interests: Processing undertaken for fraud prevention, platform security, responsible gambling monitoring, service analytics, and improving the ji58 player experience, where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, optional cookies beyond functional necessity, and any other processing for which ji58 has sought and obtained your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 Sharing Your Personal Data

ji58 does not sell your personal data to third parties. We may share your data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate contractual protections:

7.1 Payment Processors

GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay receive the transaction data necessary to process your deposits and withdrawals. Each payment processor operates under its own privacy policy and is independently responsible for data it collects through its own interfaces.

7.2 Identity Verification Providers

Third-party KYC and identity verification services receive identification documents and biometric comparison data where necessary to complete the verification process. These providers are bound by confidentiality obligations and are prohibited from using ji58 player data for any purpose other than identity verification.

7.3 Gaming Software Providers

Game providers whose titles are available on the ji58 platform may receive limited session data (such as player ID and wager amounts) necessary to operate their games within the ji58 environment. ji58 does not share your identity documents or contact details with game providers.

7.4 Regulatory and Law Enforcement Authorities

ji58 will disclose personal data to applicable gaming regulators, tax authorities, financial intelligence units, and law enforcement agencies where required to do so by applicable law, court order, or regulatory direction. ji58 will make reasonable efforts to notify affected players of such disclosures where legally permitted to do so.

7.5 Fraud Prevention Services

ji58 may share technical and transactional data with fraud detection and prevention service providers to identify and prevent fraudulent activity on the Platform. Information shared for these purposes is processed solely for fraud prevention and is not used for marketing or profiling.

8 Data Retention

ji58 retains personal data for as long as necessary to fulfill the purposes for which it was collected, or for the period required by applicable law, whichever is longer. The following general retention periods apply:

Where ji58 is required by law or regulatory obligation to retain data for a period longer than the above, the longer period will apply. Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized.

9 Security Measures

ji58 implements a multi-layered approach to data security designed to protect your personal and financial information against unauthorized access, disclosure, alteration, and destruction. Security measures in place at ji58 include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ji58 platform;
• Encryption at rest for sensitive data fields including identification documents and financial account details stored on ji58 servers;
• Two-factor authentication (2FA) available for all player accounts, strongly recommended for accounts with active balances;
• Role-based access controls limiting internal access to personal data to staff who require it to perform their job functions;
• Regular security audits and penetration testing of the ji58 platform infrastructure;
• Intrusion detection and monitoring systems operating continuously on platform infrastructure;
• Secure deletion protocols for data that has reached the end of its retention period.

Notwithstanding the above, no digital platform can guarantee absolute security. ji58 cannot guarantee that data interception or unauthorized access will never occur. In the event of a data breach affecting your personal data, ji58 will notify you and any applicable regulatory authority in accordance with applicable law.

10 Cookies & Tracking Technologies

ji58 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, analyze usage patterns, and deliver relevant content. The following categories of cookies are used on ji58.cam:

10.1 Strictly Necessary Cookies

These cookies are essential for the ji58 platform to function. They maintain your login session, protect against cross-site request forgery (CSRF), and enable core platform features. These cookies cannot be disabled without impairing your ability to use the Platform.

10.2 Functional Cookies

These cookies remember your preferences — such as your selected language, preferred game view, and notification settings — so you do not have to reconfigure them on each visit. You may disable functional cookies; however, some platform features may not operate as intended.

10.3 Analytics Cookies

Analytics cookies allow ji58 to understand how players navigate and use the platform, which games are most popular, and where technical issues are occurring. This data is used in aggregate and anonymized form to improve the ji58 experience for all players. You may opt out of analytics cookies via your browser settings.

10.4 Managing Cookies

You can manage and delete cookies through your browser settings. Instructions for managing cookies are available through your browser's help documentation. Please note that disabling all cookies on ji58.cam will prevent you from logging in and using the platform, as session cookies are functionally necessary.

11 Your Data Protection Rights

Subject to applicable law and certain exceptions, you have the following rights regarding your personal data held by ji58. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy / Data Request."

ji58 will respond to all data rights requests within thirty (30) calendar days. In complex cases, this period may be extended by a further sixty (60) days, with notice to you. ji58 will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

12 Protection of Minors

If you are a parent or guardian and you believe that your child under the age of 21 has created an account or provided personal data to ji58.cam, please contact us immediately at [email protected] with the subject line "Minor Account Report." ji58 will investigate and take appropriate action within 48 hours of receiving such a report.

13 Third-Party Services and Links

The ji58 platform integrates third-party gaming software, payment gateways, and analytics services that may process data independently under their own privacy policies. ji58 is not responsible for the data practices of these third-party services. The ji58.cam website does not contain links to external websites for browsing or marketing purposes.

When you make a payment through GCash or PayMaya, you are interacting with those services' own platforms, which are governed by their own terms and privacy policies. ji58 recommends that you review the privacy policies of any third-party payment provider you use in connection with your ji58 account.

14 Changes to This Policy

ji58 may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, platform features, or data processing practices. The updated Policy will be published at ji58.cam/privacy-policy with a revised effective date.

For material changes to this Policy — particularly those that expand the categories of data collected or alter how your data is shared — ji58 will notify registered players via their registered email address or through a prominent notice on the Platform prior to the change taking effect. Your continued use of the ji58 platform after the effective date of a revised Policy constitutes your acceptance of the revised terms.

15 Contact Us

For any questions, concerns, or requests related to this Privacy Policy or ji58's handling of your personal data, please contact the ji58 Data Protection team using the details below:

If you are not satisfied with ji58's handling of a data protection complaint, you may have the right to lodge a complaint with the applicable data protection authority or regulatory body having jurisdiction over your situation. ji58 encourages players to contact us directly in the first instance, as we aim to resolve all concerns efficiently and fairly without the need for escalation.